Privacy Policy MiDOG Animal Diagnostics

Last Updated and Effective as of August 08, 2018

MiDOGTM LLc (“MiDOG™”) thanks you for using our Service, values your dog, and believes in treating our pets as we want to be treated.

MiDOG™’s privacy policy (“Privacy Policy”) gives you information on how we collect, use, and sometimes transfer Personal Information when you visit our website (www.Midogtest.com) and other websites that we control that include a direct link to this Privacy Policy (each a “website” or collectively “websites”). We ask that you review this policy thoroughly and contact us if there are any questions. Additionally, we are committed to making our data privacy practices transparent and have made updates to our Privacy Policy in accordance with and seek to comply with the General Data Protection Regulation (GDPR) requirements to the best of our knowledge.

Consent and Opting Out

By visiting our websites, ordering from us, or registering with us you accept and consent to this Privacy Policy. Thus, by providing your Personal Information (“Information” or “Personal Information”), you agree that we may collect, use, share and transfer that information in accordance with the terms and conditions of this Privacy Policy.

You may revoke this consent by contacting MiDOG™ and revoking your consent at any time, requesting your information be deleted.

Contact MiDOG™

If you have any questions, concerns or complaints about this Privacy Policy or privacy-related practices, please contact MiDOG™ by email at info@Midogtest.com or (833) 456-4364.

Children

We do not to the best of our knowledge collect or use Information from children under the age of 18.

Scope of Information Collected and Stored

MiDOG™’s privacy policy is simple: we collect no Information about you when you visit our website unless you choose to provide Information to us when you use our websites, order from us, or register with us or provide information to our personnel at trade shows. MiDOG™’s web servers or other computers and customer service personnel collect your contact information when you place orders. This includes name (personal or entity), address, phone number, facsimile number (Fax), email address, credit card number, or other identifier for billing or shipping in order for us to process and complete an order for our products or services. Also, sometimes we may ask you to voluntarily provide us or we may provide information to you about promotions, scientific interests, new products, technical updates or changes, contact preferences, and other information.

Tracking Technology

MiDOG™’s websites automatically uses cookies or other similar tracking tools or technology to track use and to facilitate and enhance the user experience (collectively “Cookies”). Cookies are small pieces of text that are stored on your computer’s hard drive by your browser. Our websites may use both Cookies that we implement and Cookies implemented by our suppliers and other third parties. With cookies in place, our system will recognize you whenever you use your web browser to connect to our page. Most web browsers allow you to exercise control over Cookie to disable them but this may affect or stop you from using certain features of our websites such as interactive options or some purchasing features. You may choose not to take advantage of these interactive features and you can set your browser to reject Cookies or to alert you when a cookie has been sent. Due to this automatic collection of Cookies, we do not honor “do not track” requests. We do not have access or control over of third-party Cookies and consider them to be outside the scope of this Privacy Policy.

Uses Made of Information

MiDOG™ uses your information for your benefit to make sure we can meet your needs when you order from us which we refer to our operations. We consider our operations as crucial to understanding your and fulfilling your orders for products and services, information requests (marketing collateral or technical information), meeting our other obligations, provide requested services and information, and update you on products, services and benefits, which may include marketing materials. If you order products or services through our websites, we may contact you by email to provide information about your order (e.g., confirmations, shipment notifications, guidelines for how best to use the product, etc.). If you have registered an account with us, we may also send you email regarding your account status or changes to relevant agreements or policies.

Aggregation

We may aggregate and combine information or use it to improve our websites operation. We also store information in compliance with GDPR requirements.

Storage, Security and Retention of Information

We use robust internal and third party physical and technical measures intended to safeguard your information and help protect this information from unauthorized access or loss. You are responsible for maintaining the confidentiality of any required passwords to access our websites (if any). We use our best efforts and comply with US state and federal and other law such as the GDPR (when applicable; EEA) for data security but cannot guarantee complete security. If you believe your data is compromised contact us and we will conduct a review and take action to rectify or mitigate any such compromise of your information.

We retain data for a reasonable time and at least as long as required by applicable law, and for periods of time needed for MiDOG™ to pursue our obligation to meet your needs and other business needs (audits, quality management system compliance), legal obligations, dispute resolution or enforcing agreements. You may access, correct, and update your information by accessing your accounts or profiles, where relevant, on the websites or by contacting us via phone. You may request a summary of information we hold about you, as well as corrections, updates or deletion of your information, by contacting us at info@Midogtest.com. Our response to such requests will be limited to information under our direct control. We will make best efforts to respond promptly to such requests in accordance with our legal obligations by applicable rules and laws.

Protection

We use information in connection with various legal proceedings from time to time to protect your or our rights. In this regard, in addition, we may disclose information about you to a third party at your request, or if you consent to the disclosure.

Transfer

We may share and transfer your Information to our associated companies, affiliates, agents, vendors or service providers who assist us in the process of providing products and services to you or assist us in other ways. We do not sell or otherwise benefit monetarily from transferring your information. We also may disclose Information to third parties where we believe in good faith that disclosure is required by law, to cooperate with authorities (law enforcement) or to comply with a legal proceedings (public or private) or to protect the safety, rights, or property of you or us or the public. At some future date we may buy or sell or otherwise transfer a business unit or asset from or to another entity, we may share or transfer your information pursuant to the terms and conditions of any such transaction.

European Economic Area (EEA)

Legal Basis for Processing Your Personal Information (EEA Only)

If you are located in the European Union or Switzerland and you have a data privacy or data use concern that you feel has not been fully addressed, you have the right to contact the relevant EU data protection authority or the Swiss Federal Data Protection and Information

Commissioner, as applicable.

If you are an individual from the EEA, our legal basis for collecting and using Personal Information will depend on the Personal Information concerned and the specific context in which we collect it.

In some cases, we may also have a legal obligation to collect Personal Information from you or may otherwise need the Personal Information to protect your vital interests or those of another person. If we ask you to provide Personal Information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and will advise you whether or not the provision of your Personal Information is mandatory, as well as of the possible consequences if you do not provide your Personal Information. Similarly, if we collect and use your Personal Information in reliance on our or a third party’s legitimate interests that are not already described in this Privacy Policy, we will make clear to you at the relevant time what those legitimate interests are. If you have any questions about or need further information concerning the legal basis on which we collect and use your Personal Information, please contact us as indicated above.

Changes to this Privacy Policy

We may change this Privacy Policy any time and at our sole discretion. Changes will be effective upon the date the revised Privacy Policy is posted on the websites, with the effective date noted in the Policy header at the top of this page. When you visit our websites, you accept the version of this Privacy Policy in effect at that time. We recommend that you periodically revisit and review this page to obtain the latest information on our privacy practices.

Validated by Veterinarians

“Clients expect their veterinarians to stay up to date on all matters that affect the health and well being of their non-human family members. The current technique that we have used to determine the presence and antibiotic sensitivity of organisms causing disease in our pets is over a century old.

With the emergence of dangerous antibacterial resistance, it is critical that veterinarians are able to offer laser focused diagnostics and treatment. MiDog enables us to offer care that exceeds the typical standard of care.”

Bernadine Cruz, DVM, Laguna Hills Animal Hospital Laguna Woods, CA

“I love the absolute abundance and comparing the fungal with bacterial infection. I do not worry as much about getting a false negative urinary infection reading as I do with traditional urine cultures. Several times the same urine would culture negative but MiDOG would detect pathogens.”

Michael Morgan, DVMQuail Animal Hospital, Tustin, CA

“The MiDOG All-in-One Test is amazing, I would use it instead of culture and sensitivity. Such rapid and detailed results, I will reach for MiDOG before culture next time!

Thank you very much MiDOG, for sharing the opportunity to try your technology.”

Martha Smith-Blackmore, DVM, President of Forensic Veterinary Investigations, LLC – Boston, MA

“The MiDOG All-in-One Microbial Test is our new gold standard of pathogen identification. The results are so accurate and valuable – especially with assessing both bacterial and fungal infections with the same sample.

Thank you MiDOG!”

Kathy Wentworth, DVM, Diplomate ABVP Canine and Feline Practice – PetPoint Medical Center, Irvine, CA

“The MiDOG staff was extremely helpful and supportive.”

Cathy Curtis, DVM – London, UK

“I have had great results using the MiDOG® Test. Compared to traditional culture tests, I am better able to target the treatment for dogs because the MiDOG® Test is so sensitive that it identifies all pathogens including bacteria and fungi, as well as antibiotic sensitivity.

The cost and turnaround time are about the same as a culture test, but I get much more data. The test has great performance and I believe the NGS technology will be a game changer for veterinarians treating dogs with lesions or other infections.”

Michael Kavanagh, DVM, Practice owner – Saddleback Animal Hospital, Tustin, CA

“It’s helpful to have an NGS spectrum because it gives you a broader insight of what’s happening and what might be going on.”

Richard Harvey BVSc DVD DipECVD PhD FRSB FRCVS – European Specialist in Veterinary Dermatology – Head of Dermatology, Willows Veterinary Centre & Referral Service – Solihull, England UK

“I have been using MiDog for over 4 years now and exclusively as my test of choice for all cultures for 3 years. It is so great to submit a culture and feel confident there will be a result when it comes back, especially for urine cultures. The reports were intimidating at first because they contain so much information. After the first few, I am now quickly able to glance over it and pick out the highlights. I can then come back later and pour over all the details. I have been extremely pleased with my patients’ results using the test as well. I don’t envision ever going back to traditional culture and susceptibilities again.”

Brian M. Urmson, DVM, Columbiana Veterinary Associates

“As an exotic veterinarian, there are numerous tests we have to consider to check specific bacterial and fungal organisms based on the species. MiDOG eliminates the need for many of these separate samples and provides definitive results quickly to help us treat our patients more efficiently and effectively. The lab is wonderful to work with and has never rejected our samples- they even processed a lizard toe we amputated and determined the cause of skin infection.”

Dr. Melissa Giese, Chicago Exotics Animal Hospital

“MiDOG’s diagnostic approach offers the unique ability to identify pathogens that evade traditional culture and sensitivity testing. I have found that adding a molecular based testing approach in the form of Next Generation Sequencing (NGS) from MiDOG to my routine diagnostic cultures can be extremely helpful in the identification and diagnosis of uncommon pathogens in veterinary medicine.”

Dr. Wayne Rosenkrantz, Animal Dermatology Clinic – Tustin

“She [Dr. Krumbeck] really did a great job of making complicated concepts accessible and demonstrating the value of your services. I’m really looking forward to working with MiDOG on my research project!”

Dr. Yaicha Peters, Animal Dermatology Clinic – San Diego

“As a proud collaborator with MiDOG, I deeply appreciate their dedication to fostering partnerships between industry and veterinary experts. Their commitment to enhancing diagnostic quality for veterinarians is commendable. In my experience, their support has been invaluable, earning them a ‘Double A+, Triple Star’ rating. Their assistance has been faultless, contributing significantly to the success of my projects and studies. I eagerly anticipate our continued collaboration.”

Dr. Richard Harvey, BVSc DVD DipECVD PhD FRSB FRCVS; European Specialist in Veterinary Dermatology

“We’re seeing that, if we prescribe too many antibiotics or they’re taken too frequently, animals are developing inappropriate or pathogenic strains of bacteria. We’re also seeing that our antibiotics are just not working against them anymore… It’s a good example of why we need better diagnostic testing, like MiDOG, so that we’re selecting the correct antibiotic every time our patients have an infection.”

Dr. Alissa Rexo, DVM, CVA, DACVD, Mid-Atlantic Veterinary Dermatology

“The NGS technique as offered by MiDOG is wonderful because pathogens like Melissococcus plutonius, for example, are difficult to grow and keep alive in the laboratory. A standard laboratory cannot truly examine or even properly diagnose this pathogen in bee hives at this time. But with NGS, we can reliably diagnose it.”

Dr. Joerg Mayer, Entomologist and Microbiologist at the University of Georgia

“For me, as a clinician and as a researcher, I see the immense value in the product [the All-in-One Test]. I have had great success using MiDOG clinically, including identifying Mycoplasma in a 24 year old pigeon, a Nannizziopsis spp in a ball python from a large pet distributor, Mycoplasma and Fusobacterium necrophorum co-infection in a peacock, and to identify an abnormal gut GI in a technician’s dog that tested negative for everything else (but we were able to establish what was abnormal, and work toward fixing it).”

Dr. Jeremy Rayl – Veterinarian, Block House Creek Animal Hospital, Cedar Park, Texas

“With MiDog results I not only receive a list of organisms detected in the sample, but also cell counts which allow me to target the most abundant pathogens or the most pathogenic. The identification of antimicrobial resistance genes is also helpful in selecting an appropriate antibiotic. Another benefit is that sample handling is less prone to risk of overgrowth and is stable at room temperature. Easy and informative. A great tool in our diagnostic toolbox!!”

Lauren Palmer DVM, MPH, Marine mammal Care Center Los Angeles

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